Introduction
At Atlantic Solar, we are committed to protecting the privacy of our users. This Privacy Policy explains what personal data we collect, how we use and store it, and your rights as a user. By using our website, you agree to the terms described below.
What Information We Collect
We collect the following personal information through our website:
- First and last name: To address you personally.
- Email address: To respond to your inquiries or send requested information.
- Phone number: To contact you promptly if needed.
- Message: To better understand your inquiry or request.
How We Collect This Information
We collect personal data voluntarily when:
- You fill out a contact form on our website.
- You subscribe to our free consultations.
How We Use Your Data
We use your personal data for the following purposes:
- To respond to your inquiries about our solar panel services.
- To provide personalized information tailored to your needs.
- To send updates related to our services, if requested.
Data Storage and Security
Data storage:
The information we collect through our website is sent directly to our institutional email account (Outlook) for management and follow-up purposes.
Security measures:
To protect your personal data, we have implemented the following security measures:
- Restricted access: Only authorized personnel can access the institutional email account where data is stored.
- Strong passwords: We use strong and secure passwords for all accounts related to the website.
- HTTPS protocol: Our website uses HTTPS to ensure a secure and encrypted connection during data transmission.
Sharing Your Data
At Atlantic Solar, we respect your privacy and do not share your personal data with third parties, except in the following cases:
- With your explicit consent:
- We will only share your information with third parties if you authorize us to do so.
- Legal compliance:
- We may share your data if required to comply with legal obligations, such as responding to government or regulatory requests.
External service providers:
We do not use external providers to process personal data collected through our website.
Your Rights as a User
As a user, you have the right to control your personal data. This includes the following rights:
- Right of access:
- You can request access to the personal data we have collected about you.
- Right of rectification:
- If any of your personal data is incorrect or outdated, you can request that we correct it.
- Right of deletion:
- You have the right to request that we delete your personal data unless there is a legal obligation to retain it.
- Right to object:
- You can object to the use of your personal data for specific purposes, such as receiving promotional information.
- Right to withdraw consent:
- If you have given your consent for the use of your data, you can withdraw it at any time.
- Right to file a complaint:
- If you believe we have mishandled your data, you can file a complaint with the Office of the Privacy Commissioner of Canada (OPC).
How to exercise your rights:
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and provide personalized content.
What are cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve site performance and understand how users interact with our pages.
Types of cookies we use:
- Functional cookies: These cookies are essential for the basic functionality of the website and cannot be disabled.
- Statistics cookies: We use Google Analytics cookies to collect anonymous data about site traffic and improve performance.
- Marketing cookies: If used, these cookies track users on the site to display personalized ads.
Managing your cookie preferences:
You can manage your cookie preferences through the consent banner on our website.
You can also configure your browser to reject cookies or delete existing cookies. For more information, visit our Cookie Management Page.
Links to third-party policies:
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Atlantic Solar
Email: [email protected]
Website: www.atlanticsolar.ca
Contact: +1 902 700 7075
Effective Date
This Privacy Policy is effective as of 5th, December 2024. We reserve the right to update this policy as needed to comply with regulatory changes or improve our processes. Any changes will be reflected on this page.